HELP CENTER

How do I get support if my HotelESIM internet stops working in Uruguay?

Updated April 22, 2026

Should you experience any issues with your HotelESIM's internet connection during your travels in Uruguay, please connect to any available Wi-Fi network – perhaps at your hotel, a local cafe in Montevideo, or an airport lounge. Once online, you can promptly reach our dedicated 24/7 support team via WhatsApp or email. We are always ready to assist you and ensure your connectivity is restored swiftly, so you can continue enjoying your journey.

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