HELP CENTER

How do I contact support if my NorthESIM has issues in Ukraine?

Updated April 22, 2026

If you encounter any connectivity issues with your NorthESIM in Ukraine, we advise connecting to any available Wi-Fi network, such as those found in hotels or cafes in cities like Lviv or Odesa. Once connected, you can reach our dedicated 24/7 support team instantly via WhatsApp or email. We are prepared to assist you promptly, ensuring your communication needs are met even under challenging circumstances.

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