Your HotelESIM is designed to provide excellent connectivity when your cruise ship is docked in port and you are on land. You'll have reliable service to explore cities like Cartagena, Colombia, or check maps in Santo Domingo. However, please note that HotelESIM does not provide service while the ship is sailing on the open sea, as this requires specialized satellite connections. It's an ideal solution for staying connected during your shore excursions and exploring resort areas.
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Can I expect my HotelESIM to function while I'm on a cruise ship or out at sea?
Updated April 22, 2026
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